Only if you are alone and no one else is available
When the injury is minor or when a delay in care could make the situation worse
Only if the victim is conscious and requests help
Never—only professional medical personnel should provide first aid
Your name and role, the location, the nature of the emergency, the victim’s condition, and what actions you’ve taken
The name and phone number of the victim’s family
Your employer’s contact details and security shift schedule
A detailed description of how the incident happened
“They’re unconscious, but breathing normally.”
“They’re fine now, but I’m not sure what happened.”
“I don’t know what’s wrong, but they passed out.”
“The person is breathing, so I don’t think you need to come.”
Exact time and location of the incident
Witness names and contact information
Actions you took to assist the injured person
The injured person\'s medical history
Apply aloe vera to the affected area
Cover the burn with a dry cloth and call 911
Rinse the burn with running water for at least 20 minutes
Wrap the burn tightly with plastic wrap
A first-degree burn with mild redness
A second-degree burn with small blisters on the hand
A third-degree burn with charred, blackened skin and no pain
A sunburn that causes peeling skin
When the injured person requests it
Only if the injured person loses consciousness
If the bone is protruding through the skin or the limb appears severely deformed
Only after attempting to straighten the limb
Sharp, stabbing pain only when inhaling
Sudden rash or itching
Sudden loss of vision
Chest discomfort or pressure
Call 911 and avoid giving food or drink
Give them fruit juice immediately
Encourage them to walk around to raise their blood sugar
Have them lie flat and rest
A minor cut that requires a bandage
A cardiac arrest in an open, uncrowded area
A fire causing smoke to spread through the building
A child with a minor allergic reaction
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