Respect their earlier refusal and avoid providing care
Wait until emergency responders arrive before taking action
Assume consent is now implied and provide appropriate first aid
Attempt advanced medical techniques outside your training
“They’re unconscious, but breathing normally.”
“They’re fine now, but I’m not sure what happened.”
“I don’t know what’s wrong, but they passed out.”
“The person is breathing, so I don’t think you need to come.”
Apply antibiotic ointment
Rinse the wound with clean water
Apply firm pressure with a clean cloth or gauze
Elevate the injured area
Hydrogen peroxide
Clean water
Rubbing alcohol
Soap and water followed by scrubbing with a cloth
Cover the eye with a sterile gauze pad
Have the person close their eye tightly
Administer eye drops to reduce irritation
Flush the eye with clean, lukewarm water for at least 15 minutes
Rinse the eye with clean water or saline solution while tilting their head
Ask the person to keep their eye closed tightly for 10 minutes
Use tweezers to remove the object
Rub the eye gently to dislodge the particle
Call 911 and avoid giving food or drink
Give them fruit juice immediately
Encourage them to walk around to raise their blood sugar
Have them lie flat and rest
Give them a sugary snack
Ask them to lie flat with their legs raised
Encourage them to keep walking to stay alert
Pour cold water on their face to wake them up
Shivering that suddenly stops
Sweating and rapid heartbeat
Intense hunger and thirst
Sudden burst of energy and alertness
Provide calm, clear instructions and repeat them often
Shout instructions so people respond faster
Move people out as quickly as possible without speaking
Use words like “emergency” and “danger” frequently
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